Refund / Return Policy

Digital Products and Services: Programs, eBooks, Online Courses, Private Phone Consultation

Due to the digital nature of these products and services, all digital and downloadable products as well as consultation and coaching services offered through WinningAlopecia.com website are non-refundable without exception. If you have any questions about any of these products, please contact me via email at susychen@winningalopecia.com before purchasing any products and services.

In the event that you are not able to attend the programs, online courses, private and/or group consultation and coaching services, it is your responsibility to reschedule a time that works for both you and myself or the facilitator of such programs, online courses, and consultation/coaching services.

Physical Products Including But Not Limited to Dietary Supplements.

Physical products, including but not limited to dietary supplements and other products linked to, mentioned in, recommended by, whether they are sold directly on this website or through a third party website, are not refundable. Please ensure you obtain all the necessary information about any products before purchasing.

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